Ottawa, ON
Managed IT Services in Ottawa
24/7 IT operations for businesses that cannot afford downtime. Serving businesses across Ottawa and Ontario with a written SLA and 24/7 coverage.
Managed IT Services in Ottawa
Ottawa's government contractor ecosystem requires IT management that meets PSPC security requirements and Protected B data handling standards. Our managed IT program is built around the documentation, change management, and audit requirements that GC-adjacent organizations face.
What is included
What our Managed IT Services covers
We handle the full scope of IT operations so your team can focus on the business. Monitoring, helpdesk, patching, vendor management -- all covered under a single written SLA.
24/7 NOC monitoring
Our network operations centre monitors your infrastructure around the clock. Issues are detected and escalated before users notice.
Helpdesk and ticketing
Real engineers answer tickets -- not a tier-1 queue. Average first-response under 15 minutes for Priority 1 issues.
Patch management
Operating systems, applications, and firmware kept current. Patching schedules built around your maintenance windows.
Asset lifecycle management
Full inventory of hardware and software. Renewal planning, licence optimization, and vendor contract management.
Vendor management
We coordinate with your technology vendors on your behalf -- ISPs, SaaS providers, hardware suppliers -- so you have one point of contact.
Business continuity
Backup verification, recovery testing, and documented runbooks. You know exactly what happens if something fails.
Compliance in Ottawa
Regulatory context for Ottawa businesses
Ottawa businesses in Government & Public Sector, Technology, Healthcare, and other sectors face specific compliance obligations. Our Managed IT Services program is built to support these requirements.
Common frameworks for Ottawa clients: ITSG-33, Protected B, PBMM cloud security profile, PSPC security requirements.
Industries we serve in Ottawa
More services in Ottawa
Common questions
Managed IT Services in Ottawa -- FAQs
Do you provide managed IT services in Ottawa?
Yes. We provide fully managed IT services to businesses in Ottawa and across Canada. Our remote-first delivery model means you get 24/7 coverage without paying for a full in-house team.
What industries do you serve in Ottawa?
We work with Government & Public Sector, Technology, Healthcare, and other industries in Ottawa. We have specific experience with the compliance and operational requirements of each sector.
How much does managed IT cost?
Pricing starts at $799/month for small businesses. Most mid-sized organizations pay between $2,000 and $6,000/month depending on headcount, systems complexity, and service level. Full pricing is published at aethoncore.com/pricing.
What is included in your managed IT service?
24/7 NOC monitoring, helpdesk support, patch management, asset tracking, vendor coordination, backup verification, and a written SLA with defined response times. We scope the exact package to your environment during onboarding.
Ready to talk about Managed IT Services in Ottawa?
Tell us about your environment, your current gaps, and what is keeping you up at night. We will give you an honest assessment and a real price.